For Call Centers

Analyze 100% of your call center calls automatically

100% automatic QA, data-driven coaching and reduced AHT through AI analysis of every single call.

100%
of calls analyzed
2min
to get full analysis
-70%
documentation time
ES+EN
bilingual transcription

Challenges faced by call centers

Real problems our tool solves for this professional profile.

⚡ Supervisors can only manually review 2โ€“5% of calls
⚡ Quality metrics are subjective and slow to produce
⚡ AHT spikes with no data on what is lengthening calls
⚡ New agents take months to perform at the expected level
⚡ Recurring customer issues are not detected in time
โšก Los agentes nuevos tardan meses en rendir al nivel deseado
โšก Los problemas recurrentes de clientes no se detectan a tiempo

Automatic intelligence on every call

One tool that analyzes, summarizes and extracts what matters from every conversation.

๐ŸŽ™๏ธ
Accurate automatic transcription
Upload audio or connect directly. Transcription in English and Spanish in under 2 minutes.
๐Ÿ“
Smart summary
Structured summary with the key points of each call ready in seconds.
๐Ÿท๏ธ
Keyword extraction
Automatically identifies the most relevant keywords from each conversation.
๐ŸŽฏ
Intent detection
Classifies the intent of each call to prioritize actions and follow-ups.
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Analytics dashboard
Visualize patterns, trends and key metrics across all your conversations.

4 steps from call to insight

1
Upload audio
Upload manually or connect your recording system for automatic processing.
2
AI analyzes
Transcription, summary, keywords and intent in under 2 minutes.
3
Get insights
Access the dashboard with all structured and actionable data.
4
Act
Make decisions based on real data from your conversations.

What our users say

โ˜…โ˜…โ˜…โ˜…โ˜…
"It cut in half the time we spent documenting each conversation. Now we have real data to make decisions."
AM
Anna Mitchell
Manager ยท Call Centers
โ˜…โ˜…โ˜…โ˜…โ˜…
"Automatic keyword extraction helps us identify patterns that were previously invisible in our call volume."
JP
James Parker
Director ยท Call Centers
โ˜…โ˜…โ˜…โ˜…โ˜…
"The tool paid for itself in the first week. The time we save on documentation is incredible."
MG
Mary Green
Lead ยท Call Centers

No surprises, no contracts

Starter
$19
per month
  • 500 min/month included
  • Automatic transcription
  • Smart summary
  • Keyword extraction
  • Intent detection
  • Full dashboard
  • Advanced AI analysis
  • Data export
  • +$0.05/min overage
Start free
Business
$99
per month
  • 6,000 min/month included
  • Everything in Pro
  • Priority support
  • 99.9% SLA
  • +$0.03/min overage
Get started

Start working with real data today

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