The European Accessibility Act (EAA) and Web Accessibility Directive require online learning platforms to ensure their audiovisual content is accessible. This includes transcriptions and subtitles for all training videos.
What the Legislation Requires
For audiovisual content, the EAA requires: synchronized subtitles for all video content, full text transcription available for download, audio description for visually relevant content, and keyboard-accessible player controls.
Important: this isn't just a legal issue. 80% of subtitle users have no hearing impairment — they use them in noisy environments, for studying, for non-native languages.
Manual vs Automatic Transcription Cost
Professional manual transcription: £1.50-3 per audio minute. A 10-hour course costs £900-1,800 in transcription alone. With AI, the cost drops to pennies per minute while maintaining 95%+ accuracy.
How to Implement with CallsIQ
- Upload your course videos to CallsIQ
- Get automatic transcription in the video language
- Export in SRT format for subtitles or plain text for transcript
- Integrate into your LMS (Moodle, Teachable, Thinkific)
Additional Benefit: Course SEO
Search engines don't index audio, but they do index text. Transcribing your training videos and publishing transcriptions on the course page multiplies indexable content and improves rankings for searches related to your course content.
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