For Insurance companies

Automatic call analysis for claims processing and insurance adjusters

Document 100% of claims calls, automatically extract file data and detect fraud patterns with AI to speed up claims processing.

100%
of calls analyzed
2min
to get full analysis
-70%
documentation time
100+
languages supported
See it in action

Watch how a call becomes actionable data in 2 minutes

Challenges faced by insurance companies

Real problems our tool solves for this professional profile.

⚡ Manual documentation of each claim consumes hours of handler time
⚡ Fraud patterns are difficult to detect in the volume of calls
⚡ Regulatory compliance requires exhaustive documentation of every interaction
⚡ Response times lengthen due to the administrative burden of documentation
⚡ Training new adjusters is slow without real call examples

Automatic intelligence on every call

One tool that analyzes, summarizes and extracts what matters from every conversation.

🎙️
Accurate automatic transcription
Upload audio or connect directly. Transcription in English and Spanish in under 2 minutes.
📝
Smart summary
Structured summary with the key points of each call ready in seconds.
🏷️
Keyword extraction
Automatically identifies the most relevant keywords from each conversation.
🎯
Intent detection
Classifies the intent of each call to prioritize actions and follow-ups.
📊
Analytics dashboard
Visualize patterns, trends and key metrics across all your conversations.

4 steps from call to insight

1
Upload audio
Upload manually or connect your recording system for automatic processing.
2
AI analyzes
Transcription, summary, keywords and intent in under 2 minutes.
3
Get insights
Access the dashboard with all structured and actionable data.
4
Act
Make decisions based on real data from your conversations.

What our users say

★★★★★
"It cut in half the time we spent documenting each conversation. Now we have real data to make decisions."
AM
Anna Mitchell
Manager · Insurance companies
★★★★★
"Automatic keyword extraction helps us identify patterns that were previously invisible in our call volume."
JP
James Parker
Director · Insurance companies
★★★★★
"The tool paid for itself in the first week. The time we save on documentation is incredible."
MG
Mary Green
Lead · Insurance companies

No surprises, no contracts

Starter
59€47.20€
per monthper month
  • 500 min/month included
  • Automatic transcription
  • Smart summary
  • Keyword extraction
  • Intent detection
  • Advanced AI analysis
  • Data export
Get started
Business
299€239.20€
per monthper month
  • 6,000 min/month included
  • Everything in Pro
  • Priority support
Get started

What insurance teams ask about AI

Common questions about policy calls, claims conversations, and auditable documentation.

🔍
How can insurance teams reduce documentation time without losing detail?
CallsIQ turns each conversation into a transcript and structured summary in minutes. Your insurance teams spend less time on manual notes and keep full traceability.
🔍
Can AI analyze 100% of conversations for insurance teams?
Yes. CallsIQ processes every uploaded or integrated recording with consistent criteria, giving insurance teams complete coverage instead of spot checks.
🔍
How do we find recurring themes in insurance teams conversations?
The platform extracts keywords, intent, and key signals from each call. You can filter by topic, date, or owner to surface actionable patterns for insurance teams.
🔍
How fast can insurance teams get usable insights?
Typically in under 2 minutes per conversation: transcript, summary, and key takeaways are ready for review. That shortens decision cycles for insurance teams.
🔍
Does AI help improve quality and consistency for insurance teams?
Yes. Objective scoring and real examples make coaching and review more consistent. Teams improve continuously with evidence from real insurance teams conversations.
🔍
Is it hard to deploy CallsIQ in insurance teams workflows?
Not at all. You can start by uploading recordings on day one, then connect your existing workflow over time. Adoption is gradual and practical for insurance teams.

Start working with real data today

Set up in 5 minutes.